Welcome to Digital-First Car Insurance with Clearcover
Written by Team Clearcover
POV: You just switched to Clearcover from a traditional insurer and are curious to find out what the digital-first car insurance experience is all about. Good news—you’re in the right place! As your new, next-gen insurance carrier, we’re excited to share a few (of the many) things you get to look forward to now that you’re a Clearcover customer.
No more piles of paperwork, crowded files, or misplaced policy documents.
The Clearcover mobile app keeps track of your insurance information and documents, so you don’t have to. The car insurance coverage information for everyone on your policy is all right in the app, along with other important insurance documents like your policy declarations, terms of service, endorsements, and policy details.
You can say goodbye to scrambling to find your insurance ID card.
All Clearcover insurance ID cards are 100% digital. Your card is available 24/7 on the home screen of your app—even when you don’t have a data connection. And since it’s on your phone, it’s impossible to lose.
Note: If you ever find yourself needing to share or print copies of any of your policy documents, you can share or print them easily by tapping OPTIONS underneath your ID card in the app.
The Clearcover app is a huge time saver.
We engineered our app specifically to make your life easier by allowing you to make changes yourself—like adding a vehicle to your policy, adding a driver, or changing your payment method (plus more on the way!)—without having to call in every time.
Learn more about what you can do in the app here.
You get smarter savings.
By smarter savings, we mean if there’s a way for you to be saving money, we’re already on it. There’s no need to jump through hoops to search for discounts or prove your eligibility. Any and every discount you are eligible for is automatically applied to your rate right from the start, so you’re always getting the maximum savings possible. Outside of your rate, we do everything we can to help you save in other ways. If you’ve opted out of roadside assistance on your policy, we offer a discount on roadside services so it’s still accessible when you need it. We also offer our Clearcover Insurance Corporate Discount Program to all of our customers, which can save you up to 20% on a Hertz rental.
Claims are fast and easy.
The fastest and easiest way to file and track your claim is through your Clearcover app—where you can file a claim in as little as four minutes. The Claims Center in the app moves you smoothly through the five-step claims process and allows you to effortlessly track your progress at any time. And then there’s Clear Claims™. Clear Claims™ is powered by our machine learning model, ClearAI®. It instantly validates coverages and determines eligibility for expedited payment, i.e., you get paid fast (our current record is seven minutes*).
Learn more about claims here.
We’ve always got your back (and front, sides, and bumpers).
We take a digital-first approach to car insurance to make your life easier. With the power in your hands, you save time and money by taking control of your coverage.
If you have any additional questions, you can find a lot of great information in our Help Center. If you need support, the fastest way to get in touch with our Customer Advocates is through the live chat in your Clearcover app. Don’t have the app yet? Download it now from your mobile device.
Thanks for being a Clearcover customer—we feel honored to cover you!
*Customer Advocates are available during our business hours: Monday through Friday from 8:00am-9:00pm CT and Saturday through Sunday from 8:00am-6:30pm CT
*Payment on eligible claim was issued in 7 minutes 01/28/2021
